General Terms & Conditions Of
VIP LUXURY TOUR
ARTICLE 1. DEFINITIONS :
VIP LUXURY TOUR whose objective is to provide services as an intermediary with regard to holidays and / or travel and particularly to provide informations and recommendations for holiday and travel activities.
In these Terms & Conditions, “Traveler” means : the natural and / or legal person who uses the services offered by VIP LUXURY TOUR with regard to holiday and travel activities.
In these Terms & Conditions, “Services” means : all products and services supplied to VIP LUXURY TOUR and / or third parties engaged by it, as well as all other work of whatever nature performed by VIP LUXURY TOUR on behalf of the Customer , performed within the framework of an assignment, including work that is not performed at the express request of the Client, including the provision of services as an intermediary with regard to holidays and / or travel. www.luxurytour.nl
ARTICLE 2. APPLICABILITY OF THE TERMS & CONDITIONS :
The Terms & Conditions apply to all Agreements concluded between the Client and VIP LUXURY TOUR whereby VIP LUXURY TOUR offers Services or delivers products, regardless of whether these offers and agreements are made or concluded remotely.
Deviations from the Terms & Conditions are only valid if explicitly agreed in writing with VIP LUXURY TOUR.
The applicability of the Client’s purchase or other conditions are expressly rejected, unless explicitly agreed otherwise in writing.
The Terms &Conditions also apply to additional or amended assignments from the Client.
ARTICLE 3. THE AGREEMENT :
All offers on the Website are entirely without obligation, unless explicitly stated otherwise.
The Customer can contact VIP LUXURY TOUR via the Website, e-mail or telephone for one of the Services offered. An order can be placed via the Website for booking airline tickets, hotels or a pilgrimage trip. The Agreement comes about differently, taking into account airlines and hotel rules.
VIP LUXURY TOUR can also prepare a quote. The Agreement will then only be established by signing the quotation or through an order confirmation.
The customer can also place orders on the Website. The Agreement is then established by placing an order.
If VIP LUXURY TOUR sends a confirmation to the Customer, it is decisive for the content and explanation of the Agreement, subject to apparent errors. VIP LUXURY TOUR cannot be held to its offer if the Client can reasonably understand that the offer, or a part thereof, contains an obvious mistake or error.
If the Client makes notes or comments on the quotation from VIP LUXURY TOUR, they will not form part of the Agreement, unless VIP LUXURY TOUR confirms this in writing.
An assignment by the Client that has not been preceded by a written offer requires written acceptance by VIP LUXURY TOUR.
ARTICLE 4. IMPLEMENTATION OF THE AGREEMENT :
VIP LUXURY TOUR will endeavor to perform the Services to the best of its knowledge and ability and in accordance with the requirements of good workmanship, as well as as far as possible in accordance with the written agreements. The Services of VIP LUXURY TOUR also include recommendations to the Traveler and are based on information collected by
VIP LUXURY TOUR. Then Traveler can also place an order with
VIP LUXURY TOUR for flights, hotel stays or participating in a pilgrimage trip.
VIP LUXURY TOUR has the right to have certain work done by third parties.
When engaging third parties, VIP LUXURY TOUR will take the necessary care and consult with Customer when selecting these third parties, as far as this is reasonably possible and customary in relation to the Customer. The costs of engaging these third parties are for the account of the Customer, and will be charged to the Customer by VIP LUXURY TOUR.
The Client will ensure that all data, which VIP LUXURY TOUR indicates to be necessary or which the Client should reasonably understand to be necessary for the performance of the Agreement, is provided to VIP LUXURY TOUR in a timely manner. If the information required for the implementation of the Agreement has not been provided to VIP LUXURY TOUR in time, VIP LUXURY TOUR has the right to suspend the implementation of the Agreement and / or the additional costs resulting from the delay in accordance with the then usual rates to charge the Client.
The Client ensures that VIP LUXURY TOUR can provide its Services in a timely and reliable manner. If the Client does not comply with its agreements in this regard, it is obliged to compensate the resulting damage.
If a term has been agreed or specified for the performance of Services, this is never a strict deadline. If a period is exceeded, the Client must give VIP LUXURY TOUR written notice of default. VIP LUXURY TOUR must thereby be offered a reasonable term to still implement the Agreement.
ARTICLE 5.AMENDMENT OF THE AGREEMENT :
If during the execution of the Agreement it appears that for a proper implementation thereof it is necessary to change or supplement it, VIP LUXURY TOUR and the Client will timely and in mutual consultation proceed to adjust the Agreement.
If the Agreement is amended, including an addition, there is an additional assignment. A separate appointment will be made about this additional assignment about the remuneration. Without additional quotation the original conditions apply, whereby the extra Services are paid at the usual rate.
Failure or immediate implementation of the amended Agreement does not constitute a breach of contract on the part of VIP LUXURY TOUR and is not a reason for the Customer to terminate or terminate the Agreement.
Changes to the originally concluded Agreement between VIP LUXURY TOUR and the Client are only valid from the moment that these changes are accepted by both parties through an additional or amended Agreement. This change is made in writing.
ARTICLE 6. SUSPENSION, TERMINATION AND EARLY TERMINATION OF THE AGREEMENT :
VIP LUXURY TOUR is entitled to suspend compliance with the obligations or to dissolve the Agreement if the Customer does not, not fully or not timely fulfill the obligations under the Agreement, or that VIP LUXURY TOUR has good reason to fear that the Client will fail to fulfill those obligations.
Furthermore, VIP LUXURY TOUR is entitled to terminate the Agreement if circumstances arise that are of such a nature that fulfillment of the Agreement is impossible or unaltered maintenance of the Agreement cannot reasonably be required.
If the Customer does not fulfill his obligations arising from the Agreement and this non-compliance justifies termination, VIP LUXURY TOUR is entitled to terminate the Agreement immediately and with immediate effect without any obligation on his part to pay any compensation or indemnification, while the Customer , due to non-performance, compensation orindemnificationis required.
ARTICLE 7. CANCELLATION :
Cancellation of the Agreement is free if the airline ticket or hotel overnight stay is booked at the travel agency within the same day on which they are booked, provided that they are affordable under the policy of suppliers. When the ticket or overnight stay is booked through the website, cancellation depends on the suppliers.
ARTICLE 8. COSTS, FEES AND PAYMENT :
All amounts mentioned in the quotation or on the website are in euros and include VAT, unless stated otherwise. The prices of airline tickets and hotels are exclusive of VAT.
VIP LUXURY TOUR has the right to correct manifest errors in the price quotation.
Payment is made via iDeal or Cash. The Traveler pays for implementation of the agreement. The possibility exists for the Traveler to pay in installments.
VIP LUXURY TOUR does not charge shipping costs for orders within the Netherlands and Belgium
All invoices must be paid before the date on which the trip will commence.
The Client is obliged to inform VIP LUXURY TOUR immediately of inaccuracies in the stated or provided payment details.
If the Client fails to pay an invoice on time, the Client is legally in default, without further notice of default being required. The Client then owes the statutory interest. The interest on the claimable amount will be calculated from the moment that the Client is in default until the moment of payment of the full amount due.
If VIP LUXURY TOUR decides to collect a claim for non-payment of one or more unpaid invoices by judicial means, the Client is, in addition to the principal owed and the interest referred to in paragraph 7 of this article, also obliged to make all reasonably made to reimburse judicial and extrajudicial costs. The reimbursement of judicial and extrajudicial costs incurred will be determined in accordance with the then applicable regulations that concern reimbursement for extrajudicial collection costs.
ARTICLE 9. LIABILITY :
The Customer is responsible for submitting correct and representative data and information that is necessary for the execution of the Agreement. VIP LUXURY TOUR is not liable for damage, including on the basis of an incorrect order, if the Customer has provided incorrect, non-representative or irrelevant information.
VIP LUXURY TOUR cannot be held liable for the inaccuracy of information provided on the Website and the damage that results therefrom.
VIP LUXURY TOUR is not liable for damage, of any nature whatsoever, because it is based on incorrect and / or incomplete data provided or concealed by the Traveler.
Although efforts will always be made to meet the delivery time, VIP LUXURY TOUR is never liable for the consequences of exceeding the delivery time on the Website, in the confirmation e-mail or elsewhere. Exceeding the term does not entitle the Client to cancel the Products, or to refuse the receipt or payment of the Products, nor does VIP LUXURY TOUR owe any compensation to Customer.
VIP LUXURY TOUR is not liable for errors or negligence of third parties engaged by it.
VIP LUXURY TOUR is not liable for any errors on the Web site.
VIP LUXURY TOUR is not liable for non-compliance or late compliance with the obligations arising from the Agreement, if this is caused by force majeure as referred to in article 12.
If VIP LUXURY TOUR is held liable, it will only be liable for direct damage actually incurred, paid or suffered by the Customer due to a demonstrable breach of the obligations of VIP LUXURY TOUR with regard to its Services. VIP LUXURY TOUR is not liable for indirect damage, including but not limited to consequential damage.
The liability of VIP LUXURY TOUR is limited to the amount covered and paid out by the insurer. If the insurer does not pay out, or if VIP LUXURY TOUR is not insured, the liability is limited to the amount paid by the Client.
VIP LUXURY TOUR is not liable for damage suffered due to delay or cancellation of flights. In addition, VIP LUXURY TOUR is not liable for the cancellation scheme of third parties, such as airlines and hotels.
If cancellation on the basis of Article 7 does not apply, money paid in advance cannot be reimbursed.
ARTICLE 10. FORCE OF THE MAJORITY :
Force majeure is understood to mean all external causes, outside the will or fault of VIP LUXURY TOUR, as a result of which timely, complete or correct compliance with the Agreement is no longer possible.
Force majeure as referred to in the previous paragraph is also understood to include, but is not limited to: non-compliance by a third party, illness of personnel of VIP LUXURY TOUR itself or a third party, abnormal weather conditions, disruptions in water and energy supplies, strikes , serious malfunctions in the systems of VIP LUXURY TOUR, fire, floods, natural disasters, riots, war or other domestic unrest.
In the event of force majeure, compliance with the Agreement will be suspended for as long as the force majeure continues.
If the force majeure continues for more than one month, both parties are entitled to terminate the Agreement without the intervention of the courts. In such a case, VIP LUXURY TOUR will proceed to reimbursement of any amounts paid, with deduction of all costs incurred by VIP LUXURY TOUR in relation to the Agreement.
ARTICLE 11. CONFIDENTIALITY OF DATA :
Each of the parties guarantees that all information received from the other party that is known or should be known to be of a confidential nature remains confidential. The party that receives confidential data will only use it for the purpose for which it was provided. Data will in any case be considered confidential if it is indicated as such by one of the parties. VIP LUXURY TOUR cannot be held to this if the provision of data to a third party is necessary as a result of a court decision, a legal provision or for the correct execution of the agreement.
VIP LUXURY TOUR ensures that all processing of personal data of Customer is in accordance with the General Data Protection Regulation. This means, among other things, that VIP LUXURY TOUR only collects personal data on the basis of one of the permitted legal grounds and that the Customer can at any time submit a request to VIP LUXURY TOUR for the removal of his personal data.
ARTICLE 12. COMPLAINTS PROCEDURE :
If the Client has a complaint, the Client must send this in writing to INFO@LUXURYTOUR.NL .
ARTICLE 13. IDENTITY OF VIP LUXURY TOUR :
VIP LUXURY TOUR is registered at the Chamber of Commerce under number 75087634 and 70126054 . VIP LUXURY TOUR is located at Vleutensevaart 100, Kamer 13, 3532AD Utrech.
VIP LUXURY TOUR can be reached by e-mail at INFO@LUXURYTOUR.NL or via the Website WWW.LUXURYTOUR.NL and by telephone at +31631500006 .
ARTICLE 14. APPLICABLE LAW AND COMPETENT COURT :
Dutch law applies to the legal relationship between VIP LUXURY TOUR and its Client.
All disputes that may arise between VIP LUXURY TOUR and the Customer are settled by the competent court of the District of Netherlands or by the competent court of the District of Customer’s place of residence.